BIKE-HIKE-BOAT: Active on the Moselle

Possible start of the journey
For our multi-stage tours, we recommend arriving at the weekend, as experience has shown that availability is then highest.

Holidays and major events
You should book a trip during the holiday weeks, to wine and street festivals or other major events in good time. There may be a surcharge, minimum nights or changes in the program.

Additional nights
You can arrive earlier or extend your vacation afterwards. You can reserve additional nights as a pre- or post-night stay when booking your trip. Should you wish to stay one more night in a location during your trip, please let us know using the comment field of your booking or give us a call.

Bed tax / guest tax
We would like to point out that some cities levy a culture tax or bed tax. The fees will be collected directly at your accommodation.

Luggage transport
With our included luggage transport, your luggage will be transported to your next accommodation until 5 p.m. 1 piece of luggage per person weighing a maximum of 20 kg.

Short-term travel requests
Even short-term travel requests require a binding booking, as otherwise availabilities cannot be queried. If the trip is not possible due to a lack of availability, we will provide you with an alternative offer upon request. If you do not wish this, your booking will be canceled free of charge.

Invoice
A booking confirmation / invoice is issued to the travel applicant for each booking. If you are traveling as a group, but would like separate invoices, please make separate bookings, stating a group name. Subsequent splitting of processes and invoices is not technically possible.

Payment
The down payment is 30% of the travel price plus insurance premium (if travel insurance is also taken out) after receipt of the booking confirmation. The remaining payment is due four weeks before the start of the journey. For bookings less than 6 weeks before the start of the journey, the entire travel price is due immediately.

Travel documents
The travel applicant receives the travel documents and the service vouchers for all travel participants by post approx. 14 days before arrival - provided that the travel price has been paid in full. One set of travel documents is created for each room. This includes: a detailed day-to-day travel description, the hotel list with addresses and check-in information, maps with further tips for visiting and sightseeing, city and local maps, as well as recommendations for places to stop and an emergency contact list. In the case of short-term bookings and a foreign address, we will store the complete travel documents in your first hotel. You will receive the exact travel description including the hotel list in advance by email.

Travel insurance
We recommend that you take out travel insurance including travel cancellation, interruption, rebooking fees and luggage insurance. You can find further information on this under the item "explanations" "Travel Insurance" on our homepage.

Further information
Information on parking, your arrival and departure, rental bicycles, our starting point transfer, as well as further information about the region can be found under region info and travel planning on our website or with the travel information that is part of your travel documents.

Selected centrally located accommodations
Our centrally located overnight partners on the Moselle are selected middle and superior class hotels, guest houses and inns. All rooms have a bath / toilet or shower / toilet.

Overnight stay in the standard category
In the standard category there are rooms in pensions and guest houses with simple furnishings.

Overnight stay in the comfort category
In the comfort category, we reserve 3-star accommodations for you. At the same time, the rooms are somewhat larger than in the standard category and have "extra" features. If necessary in a quieter location, with new equipment or with a balcony / terrace.

Single room bookings
In many cases, the single rooms booked in your accommodation are double rooms for single use.

Miscellaneous
The exact accommodation list with addresses and directions is included with your travel documents, which you will receive approx. 14 days before arrival. Please understand that we only give out accommodation names on the basis of a firm booking or after a deposit has been received. We are also happy to pass on "customer requests" for catering or equipment to our service partners with your reservation.