Dear friends of the Moselle,
if at the time of your trip...
-there is a COVID19 lock-down
-your trip should only be subject to significant restrictions, such as restaurant closings and/or closings of attractions
-you or a fellow traveler is suffering from COVID19 (medical certificate required)
-your city, your district or your home country has a COVID19 incidence value that prohibits you from traveling
-your arrival and/or departure is not possible due to a flight canceled due to COVID19
... we offer the following three options in addition to our terms and conditions:
-a free cancellation with repayment of the amount paid up to the time of cancellation
-a free rebooking to a new date
-a free cancellation and conversion of the amount paid up to the time of cancellation into a travel voucher valid for an unlimited period
We wish you all that you stay healthy and look forward to your bookings.
Sincerely, your managing partners
Dairubys Sachsenröder-Gonzalez &
AS A GERMAN PACKAGE TOUR OPERATOR, WE HAVE CONCLUDED CUSTOMER MONEY INSURANCE (ALSO CALLED INSOLVENCY INSURANCE) FOR ALL OUR TRIPS.